Party Unlimited Supplies gladly accepts returns within 30 days from the date you received your order. All returned items must include the Shipping Receipt. Refunds are for the cost of the merchandise only and customer has to pay for the return shipping. All returns will be credited to the original form of payment. All merchandise must be in new condition, unopened, unworn and in original packaging.
In order to process your return as quickly as possible, please be sure to send your return via a traceable method to the correct address.
Unfortunately, we’re unable to accept returns on items that can’t be resold. You wouldn’t want to receive merchandise that was already used! These items include:
- Items used in the mouth or on the lips
- Items worn on the body such as a hats and hula skirts
- Candy and food products
- Glow stick and necklace products
- Special orders (orders that received special pricing from a sales rep) and items with personalization offered
- Sale Item
- Helium Tanks
- Costumes that have been worn, used altered or not in original packaging
- Undergarments, socks and stockings (unless in factory sealed packaging)
- Fatheads or Wall jammers that have been removed from their backing
- Balloon Weights
- Wigs, beards, facial hair or any other artificial hair (unless in factory sealed packaging)
However, some items are individually packaged or wrapped. If the item you wish to return arrived to you in a wrapper and is still in the wrapper (meaning, it was not used) it may be returned (except candy. We can never accept a return on candy and food products because that is unsanitary).
PLEASE NOTE: Internet images and descriptions may not always accurately reflect the color, style, packaging or size of a particular product.
To contact us in regatrds to your return please click here